FAQ

The Gilis have a wet season and a dry season. Rainy season generally runs from November until March. However, rainy season doesn’t mean it’s raining all day, every day.  In terms of crowds, high season is July, August and September with a busy week around the Christmas and New Year Holidays. We recommend April, May, October and November as the best months for optimal weather and beating the crowds.

The Indonesian Government now allows visa-free travel for 52 countries valid for 30 days. (Check if your country is listed here). Please be aware that this option is not extendable or convertible into another type of visa.

Make sure your passport is valid for a minimum of 6 months from the date of arrival in Indonesia.

If your country is not listed or you think you may stay longer than 30 days, we advise you to get a Visa on Arrival (USD 35), which can be extended for another 30 days.

The fast boat takes approximately 2.5 hours. You will be picked up at your hotel in Bali at approximately 7 am, departing at the harbour at 8 am and arriving on Gili Trawangan at 10.30 am.

If you arrive at Praya International Airport (LOP), we can arrange to have you picked up in our air-conditioned car and transferred to the island via speedboat. The journey is roughly 2 hours by car and approximately 15 minutes by speedboat. Please contact us for pricing.

Yes, you can as long as you don’t arrive too late into Bali. However, you will need to take a domestic flight from Bali to Lombok. We will arrange a car to collect you from Lombok International Airport. The journey is about 1 hour and 30 minutes by car from Lombok International Airport, then a 15-minute speedboat trip to Gili Trawangan. If you wish to travel by fast boat from Bali, you will need to wait until the following morning.

We understand that booking domestic flights within Indonesia can be frustrating and we are happy to help! Let us know the dates that you are interested in, which airport you will be departing from and the full passport names of any passengers and we’ll have it sorted for you. Please note that all bookings do incur a small booking fee.

At Kelapa Villas we accept Visa and MasterCard with a 3% surcharge, PayPal payments (+5% PayPal fees)  and CASH in Indonesian Rupiah.
Due to Indonesian law, we cannot accept any other currencies.

While the Gilis offer pristine conditions to swim and snorkel, you should never try to swim to the next island. The islands are further than they look and the currents between the islands can be very strong, even for the strongest of swimmers.

Although there is Malaria throughout Indonesia, the risk to travellers staying at Kelapa Villas is small. Prevention by Malaria tablets is usually not prescribed. You will find that the usual precautions of wearing repellent and long loose clothing are sufficient protection.

When in Indonesia there are a few customs to be aware of to avoid any faux pas: it’s usual to leave your shoes at the door of a home or business (look for a row of flip flops outside as a clue); try not to point with your feet or touch anyone on the head, both can be taken quite offensively. On a dive boat or on the beach, a bikini is perfectly acceptable attire. However, do note that being topless or wearing a very small or revealing bikini or G-string is frowned upon. When walking around the island, please cover up with a sarong.

Yes we are happy to welcome any guest whatever their orientation!

Yes, Kelapa Villas as with most shops/restaurants on Trawangan offers complimentary WIFI. While this will allow you to check email, please note that internet speeds can be unreliable.

Yes, we do have children’s bicycles and baby seats to put on the back of bikes. Please let us know in advance.

Electricity is 230v and Indonesia uses the European-style two-pin round plugs. Adaptors are readily available throughout Indonesia. If the standard voltage in your country is between 220V – 240V you can use your electric appliances throughout Indonesia.

There are plenty of ATMs on Gili Trawangan and there is one on the Kelapa Villas Road. Please note that withdrawal limits are usually around 10.000.000/day (USD 750).

There are also several money changers on Gili Trawangan, but to avoid disappointment in exchange rates, change your money on Lombok or Bali at official money changers /banks.

The local currency is Indonesian Rupiah (IDR). As of July 2015, Indonesian law mandates rupiah must be used for all transactions in the country. IDR 1,000,000 (1 million) is roughly equal to USD$ 70, EURO€ 60, GBP£ 45, AUS$ 100.

Please check out xe.com for current exchange rates.